Last updated: 14/01/26
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or interact with our services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Monarch Signs
21A Hellesdon Park Rd, Norwich, NR6 5DR
Email: norwich@monarchsigns.com
Website: www.monarchsigns.com
We are the data controller responsible for your personal data.
We may collect and process the following types of personal data:
Contact details such as name, email address and phone number
Business information provided through contact forms or enquiries
Email address and preferences when you subscribe to our mailing list
Technical data such as IP address, browser type, device information and pages visited
We use your data for the following purposes:
To respond to enquiries and provide requested services
To improve the performance, usability and visibility of our website
To send marketing emails where you have explicitly opted in
To monitor and analyse website performance and search visibility
We use Google Search Console to monitor and maintain our website’s presence in Google search results.
Google Search Console does not collect personally identifiable information about visitors. It provides anonymised data such as:
Search queries used to find our website
Page performance in search results
Technical issues affecting search visibility
This data is used solely to improve website performance, content relevance and search engine optimisation.
If you subscribe to our mailing list, your email address and any additional information you provide will be stored and processed using Mailchimp, a third-party email marketing platform.
Mailchimp is fully GDPR compliant and uses appropriate safeguards to protect your data. Your information will be used to:
Send newsletters, updates and marketing communications
Track email engagement such as opens and clicks
You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.
We process your personal data under the following legal bases:
Consent – where you have opted in to receive marketing communications
Legitimate interests – to improve our website and services
Contractual necessity – where data is required to respond to enquiries or provide services
Legal obligation – where required by law
We do not sell or rent your personal data. We may share data with trusted third parties only where necessary, including:
Website analytics and performance tools (such as Google)
Email marketing services (such as Mailchimp)
IT and hosting providers where required for service delivery
All third parties are required to process data securely and in accordance with data protection laws.
We retain personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
Our website may use cookies to enhance user experience and analyse performance. For more information, please refer to our Cookie Policy or manage your preferences via your browser settings.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
